Paying for the Olympics, NHS continuing care, Sat-nav failure

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You & Yours has heard from families who have been abandoned by some "no-win, no-fee" claims firms who told them they might be able to get back money they have paid in care fees. They are among thousands of families who paid for care, when they might have been entitled to NHS funding. Some sold homes to pay for the care. This summer's Olympics in Brazil will cost an estimated fifteen billion pounds. The 2012 games in London cost nine billion, with questions remaining over the long-term benefits. It has led to calls from some for a rethink. We examine if it is time to find a new way to pay for and stage the Olympic Games. A good guarantee can make it much easier to part with your money when you're buying something expensive. But what rights does a guarantee really give you when your goods go wrong? If a company goes back on its word, what can you do to hold them to terms of the guarantee? Satellite navigation systems have led many people to abandon road maps altogether. They are a particular boon to the army of couriers who deliver the things we buy online. But there are some addresses where satnavs really struggle, where consistently the driver is sent to the wrong place. We speak to a You & Yours listener who's fed up that her shopping rarely turns up, and we investigate why it happens. Producer: Jonathan Hallewell Presenter: Winifred Robinson.