Episode details

Available for over a year
A court action has seen Ryanair accuse Google of profiting from promoted links to the travel providers Edreams and Opodo. The Advertising Standards Authority has found against Edreams in the past for misleading adverts, and Ryanair claims travelers pay unnecessary booking fees in the mistaken belief they're on their official site. Edreams and Google say the adverts have changed - but Kenny Jacobs of Ryanair tells us that customers are still suffering. And it's one year since the death of 92-year-old Olive Cooke. She had been depressed, and friends said intensive contact from charities had left her upset. The subsequent outcry surrounding her death prompted a major review about how fundraisers are allowed to contact us - and the creation of a whole new regulator. We'll be talking to Bobby Duffy from Ipsos Mori and David Ainsworth from the website Civil Society about a revolution in the charity sector and what lies ahead. Also we've an update on the massive repair task facing Whirlpool after the discovery of a fault which has caused fires in some tumble dryers. One listener tells us her father has been told he will wait an extra ten months. And new figures from Esure suggest more people are opting to get a cleaner in - and it's particularly popular among the under 35s. If you're unashamed about your help around the house let us know... [email protected].
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