Episode details

Available for over a year
The You & Yours inbox receives lots of your requests for help with spotting scams - so we've launched a handy online tool which you can share with family members. It's an iWonder guide we've developed with BBC Learning. We'll launch it with a story about a really clever fraud which has caught out thousands. And we've reported about how the music festival, All Tomorrow's Parties, has left fans in the lurch and without refunds before. Now, a festival set to take place on Friday in Manchester has been cancelled. In 2014, ATP cancelled Jabberwocky Festival at London's Excel Centre with three days to go. Some music fans still haven't had their money back. We'll be asking how the organiser, Barry Hogan, plans to refund fans who have paid for travel, accommodation and tickets. And the TV streaming company Netflix is committing billions of dollars to new shows like House of Cards, Unbreakable Kimmy Scmidt, Jennifer Jones and Daredevil. But its latest forecasts suggests it's not picking up subscribers as quickly as it hoped. We'll talk to the BBC technology reporter Zoe Kleinman about whether it's a bump in the road or something more serious. And as the big banks close high street branches, we'll ask if you can give great financial customer service with no street outlets at all. Anthony Thomson thinks you can - he's launching a new online only bank. You can email us at you and yours - [email protected].
Programme Website