Use BBC.com or the new BBC App to listen to BBC podcasts, Radio 4 and the World Service outside the UK.

Find out how to listen to other BBC stations

Episode details

Radio 4,14 Mar 2016,45 mins

London Eye Hospital, Holiday cancellation charges

You and Yours

Available for over a year

In August 2014 You and Yours reported on an exciting development from the private London Eye Hospital, a new lens using a similar technology to Nasa's Hubble Space Telescope. The iolAMD lens could be inserted into eyes with a smaller incision. But our listener Harvey Marshall has been less than impressed with the results and he wants the £25,000 cost of the procedure back. We talk to the surgeon Bobby Qureshi about Mr Marshall's treatment - and ask him why the Advertising Standards Authority has upheld a complaint about an advert for the procedure. We'll also be looking at the charges you often have to pay if you cancel a package holiday. Companies are only supposed to take money which accurately reflects how much they've lost on the transaction - so what happens when they manage to sell the cancelled holiday on to someone else? Our reporter Jon Douglas has been investigating. We'll hear from a doctor who took on a cold caller who tried to gain access to his computer by claiming it was being used to view illegal pornography. And in some parts of Britain you'll soon be able to protest about parking tickets online - we speak to the man behind the technology.

Programme Website
More episodes