Payment errors, Energy prices, Train performance, Fat pets

Available for over a year

The new promise to rescue money sent in error to the wrong bank accounts. We're told that switching is the way to reduce your energy bills - but how can you get a good deal when you live somewhere served by just one supplier? And the fat pets that go on a diet - do they lose weight? Do they keep it off? We revisit some we met over a year ago, including a dog so large it couldn't get up the stairs. Presenter: Winifred Robinson Producer: Jon Douglas.