Investigating fraud, Flight compensation, Speciality gin

Available for over a year

Less than a third of crimes reported to Action Fraud, the UK's national fraud reporting centre, are passed to police forces to be investigated. We ask why that figure isn't higher. One You & Yours listener recorded a cold-caller who tried to gain access to his bank account. When he offered the recording to Action Fraud, he was told they couldn't use it. We hear how fraud reports are managed in the UK, and why many cases aren't investigated by detectives. You & Yours listener Alison White planned a dream holiday for her 80-year-old mother, flying to Bermuda for a week. But they were refused their business class seats at the check-in, because the flight was over-booked. We have an update on her attempts to get compensation from the airline. The posting of explicit pictures as a way of getting back at former partners can now lead to two years in prison, but the repercussions for a victim can last much longer. The Revenge Porn Hotline offers help when someone realises that pictures they thought were private have been made public. We speak to the helpline manager, Laura Higgins and Women and Equalities Minister, Caroline Dinenage. The helpline number is 0845 6000 459. The rise of online shopping has put big pressure on one group of workers - delivery drivers. Many are paid by the "drop" and some choose to be paid that way. But it's led to complaints from some consumers about items left in the wrong place. We take a ride with a courier, in this, the busiest month of the year. It used to be called "Mother's Ruin", but now it can cost an arm and a leg. We report on the increasing popularity of speciality English gin. Producer: Jonathan Hallewell Presenter: Peter White.