Energy Complaints; Phone Technology; Flight Changes: Renewable Energy

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Scottish Power has been named as the most complained about energy company in the UK -receiving more than twice as many complaints as its closest rival. But will naming and shaming gas and electricity suppliers force them to treat their customers better? Women's feet are apparently getting wider. Shoes designed for women often seem not to be foot-shaped, and with the pleasure of a beautiful slender pair of stilettos comes the pain of wearing them. An exhibition at the V&A Museum in London explores the perversity of our relationship with shoes. Phone companies have started to turn on a service called HD Voice, which promises to make broken-up conversations and muffled voices a thing of the past. But is it just marketing hype, or will it make smartphones finally excel as actual phones? The listeners who've been waiting more than five months to receive goods they bought from an online department store in Northern Ireland. If you book a flight there's a chance the airline might alter the time of departure. A few minutes here or there hardly matters....but what can you do if the flight is rescheduled to leave several hours earlier than its original departure time, robbing you of a day's holiday in the process? Although the Germans have been doing it for years, we've never been able to store surplus energy... until now. We hear how a small company in Sheffield is converting left-over renewable energy into hydrogen to power cars.