Scottish Consumers - What Next?; Reluctant Teen Apprentices; Recovering Shoplifting Debt

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Scotland - how will the result affect consumers? Apprenticeships are supposed to provide youngsters with good training for jobs with a future, but many are proving reluctant to take them up. Is the low wage coupled with the loss of benefits putting them off? Civil Recovery - changes to the law mean big stores will no longer be able to chase shoplifters for damages. Digital Identity - could banks be used by government as ID providers? A joint study by Lloyds Banking Group and the Cabinet Office suggest they could. And find out what is created when Britain's leading designers commission up and coming young designers to make something truly unique.