Flight delays

Available for over a year

Compensation for flight delays. Are the airlines are playing fair by using 'extraordinary circumstances' to avoid paying compensation to people who have been stuck at airports or missed flights? The extraordinary story of a woman who less than an hour after answering her phone to a criminal, walked into her local bank branch, took our three thousand pounds and handed it over to someone she'd never met before. Plus, are the energy companies are doing all they can to hand back credit people have on their accounts?