Thames Water prices, university graduation costs

Available for over a year

Unexpected bills of hundreds of pounds, poor customer service and handsets that keep breaking. We're looking at the most common mobile phone complaints and getting advice on the best way to solve them. The UK's biggest water company, Thames Water, on why it's going to ask the Government for permission to increase its prices. Plus, we'll be looking at the cost of university graduations and looking for tips on how you can save money.