The cost of residential care and expensive 'free' trials

Available for over a year

Should cafes and bars let you "spend a penny" without you having to spend a penny? Or is that an unfair burden on business? Is it fair for people who fund their own residential care to be charged hundreds of pounds a month more than local authority-funded residents for exactly the same service? And have you fallen victim to the face cream "free trial offer" that could cost you a packet? The presenter is Julian Worricker, the producer is Paul Waters.