Better holiday protection, foiling metal thieves, and warranties

Available for over a year

ATOL holiday protection will be extended to 6 million more holidays from April. What will the new changes will mean for travellers? New regulations will make it easier to enforce fines against motorists in private carparks who overstay their time, as well as introduce an independent appeals panel for motorists for the first time. Many Saab owners are struggling to get work done under their warranties following the collapse of the car manufacturer. Have they been left high and dry? Plus the OFT reports on its investigation into how electrical warranties are sold. Metal thefts have boosted business for companies making metal alternatives. Julian visits the Grating Company in Suffolk which manufactures polymer based railings and manhole covers and finds out what potential new materials might have. And we visit a pilot scheme in Somerset to see how an integrated approach to health and social care can improve the quality of care received. Producer: Rebecca Moore Presenter: Julian Worricker.