Episode details
Available for over a year
Consumer news with Winifred Robinson. The Patients Association is calling for a shake-up of the NHS complaints' system. We hear from one man who complained about his wife's treatment just before her death - four years on it has still not been resolved. NHS bosses say these issues are often a lengthy process. We examine the problems facing Cumbria University. It's the UK's newest and most spread-out university and is fighting to overcome a £30 million deficit just three years after it was opened. And Love Film, the online subscription business that has shaken up the DVD rental market, giving access to films from around the world. How has it become so successful and has it any flaws?
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