Episode details

Available for over a year
Clive James vents his frustration at automated customer systems and finds them a poor substitute for dealing with real people.
Programme WebsiteUse BBC.com or the new BBC App to listen to BBC podcasts, Radio 4 and the World Service outside the UK.

Available for over a year
Clive James vents his frustration at automated customer systems and finds them a poor substitute for dealing with real people.
Programme Website