A plug-in is an additional program which enhances your internet browser. There are a variety of plug-ins available on the web today which allow you to view a wide range of content from videos to animations.

There are a number of ways of getting the plug-in you need:

· Visit the Macromedia Shockwave site and download the Flash plug-in for free. Their site offers plenty of advice and answers to common queries about plug-ins. Once on the page follow the steps (make sure you don't miss step one - click the auto install button).
Go to Download Flash Player plug-in.

· Alternatively another option would be to install the latest version of your Internet browser for free, which have the plug-ins built in.

Visit the home pages of Microsoftor Netscape

· If you've never downloaded anything from the internet before and need some general advice, a good place to start would be "Download Questions and Answers." From our beginners internet service: BBC Webwise.