Banned from 500 shops by facial recognition

The team investigate the growing use of facial recognition technology on Britain's high streets after a woman from Salford is falsely identified as a toilet roll thief – resulting in a ban from entering any of a chain store’s 500 shops.

Also on the programme, the wedding entertainment company that left hundreds of couples out of pocket when it took deposits for bookings despite having gone bust. And the creator couple from York, whose greeting card designs have been stolen by sellers on a global online marketplace.