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How a mistake by the financial regulator opened the door to fraudsters, and why isn’t the new banking code of conduct getting everyone back the money they’re owed due to online fraud?

Julia Somerville, Angela Rippon and Gloria Hunniford investigate the financial products meant to make money, but which have instead seen some people lose it all. How investors were scammed out of thousands after a mistake by the financial regulator opened the door to fraudsters. And the credit cards supposed to help you if you’ve got trouble with your credit rating – so why does one man say they’ve made his problems worse. And why isn’t the new banking code of conduct getting everyone back the money they say they’re owed due to online fraud?

44 minutes

Music Played

Timings (where shown) are from the start of the programme in hours and minutes

  • 00:39

    Guy Lombardo and His Royal Canadians

    Auld Lang Syne

Credits

RoleContributor
PresenterJulia Somerville
PresenterAngela Rippon
PresenterGloria Hunniford
Series ProducerSherry Knight
Executive ProducerRowland Stone
Executive ProducerRob Unsworth

Broadcast