Episode 10

In the last of the series, Angela Rippon, Gloria Hunniford and Julia Somerville reveal how scammers have taken advantage of a company that's revolutionised the way millions of people now travel. Plus what should happen if the hotel you've so carefully chosen turns out to be overbooked and you're not happy with the alternatives offered?

Also today, why a couple believes one of the industry's most respected names let them down by failing to warn them about a problem that happens every year, and the families who visited the flagship site of an old favourite, but say they ended up having to clean their rooms themselves.