Episode 4

Angela Rippon, Gloria Hunniford and Julia Somerville investigate more stories to do with holidays and travel.

In this episode, they meet people who feel they've been treated unfairly by companies who changed the details of what they'd signed up to. Among the stories, how can airlines bump you from a flight when you've booked and paid for your seat - and what should you be entitled to if they do?

Plus, a man furious at how it seems his timeshare has been taken away from him, the holidays ruined after car hire bookings went disastrously wrong, and why cruises can completely change their itinerary - even missing out key parts of the trip without necessarily having to refund you a penny. Also, Simon Calder has money-saving hints for visiting Tenerife.