Episode 2

Angela Rippon, Gloria Hunniford and Julia Somerville investigate situations where viewers feel they have been misled, tracking down a company taking money for airline tickets they did not provide, and unravelling the lies of a company telling parents their children could become models. Plus, how fraudsters can use phone apps to steal your cash without you knowing, and a company that did as it promised by claiming back missold PPI, but then kept the money itself.