Episode 9

Consumer series. Angela Rippon, Gloria Hunniford and Julia Somerville investigate why some viewers have been hit with bills they did not expect for hundreds or even thousands of pounds. They provide advice about how you can avoid the same things happening.

There is also a look at why one woman has seen an annual charge soar from £30 a year to £10,000 - with nothing she can do about it - and the free games and apps that have led to kids racking up huge charges.

Plus, the online offer that can leave you locked into an unexpected contract, and how after an accident you could find yourself saddled with the costs of cleaning up the road.