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Episode 16

Episode 16 of 20

Sophie Raworth takes on the big household-names and shows viewers how to fight for their consumer rights. Following Trading Standards officers and the programme's mystery shoppers.

A brand new live and interactive series in which Sophie Raworth takes on the big household names, getting results and showing viewers how they can fight back.

A squad of 'mystery shoppers' expose eye-watering prices and company malpractice, whilst the team of reporters hit the streets to follow Britain's 'consumer cops' - the officers of Trading Standards.

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44 minutes