Episode 16

Angela Rippon, Gloria Hunniford and Julia Somerville battle on behalf of viewers who feel they've been left out of pocket or had a raw deal - and try to get their problems resolved.

In this programme they reveal how a company conned hundreds of pounds from people on the promise of reducing their council tax, visit a housing estate where a particularly unpleasant problem has dragged on for years, and look at the rising cost of parking at train stations. Plus, invaluable consumer advice, and more problems are solved face to face at the Rip Off Britain Pop-Up Shop.