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Can't Deliver, Won't Deliver

What is wrong with the Royal Mail? Panorama investigates the service that gets around 5,000 complaints a day, and asks if it is failing its customers.

What is wrong with the Royal Mail? Panorama investigates the service that gets around 5,000 complaints a day, and asks if our once-proud postal service is failing its customers.

Reporter Vivian White's bleak message is that 2010 will deliver yet more bad news for the Royal Mail, unless the posties and the bosses can get themselves sorted.

30 minutes

Last on

Wed 23 Dec 200900:40
BBC One Wales

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Broadcasts

  • Mon 14 Dec 200920:30
    BBC One except Wales
  • Mon 14 Dec 200922:35
    BBC One Wales
  • Thu 17 Dec 200904:30
    BBC News UK
  • Fri 18 Dec 200900:00
    BBC One except Northern Ireland & Wales
  • Fri 18 Dec 200901:00
    BBC One Northern Ireland
  • Sun 20 Dec 200920:30
    BBC News UK
  • Wed 23 Dec 200900:40
    BBC One Wales