Ski Holiday Text to Win Prize Draw 2025
This prize draw is now closed- please do not attempt to enter
The Prize:
There is one prize consisting of:
7 Night Ski Holiday at a 4* Self-Catering Apartment in Les Arcs in the French Alps for a Family of 4 (see prize description here for more detail) (2 adults, 2 children). Departing on a Saturday between 19 December 2026 and 20 March 2027;
Eurostar return trains from London St Pancras;
Return transfers to and from the winner’s home in the UK to the Eurostar St Pancras (one location only);
Return transfers to and from the Eurostar to the resort;
6 day Lift Passes, Ski Equipment Rentals and Ski Lessons; and
£1500 worth of Dare2B.com products.
You can see the full prize details here
Please read the full terms and conditions, prize description, privacy notice and eligibility criteria below carefully before entering.
The prize draw is being promoted across the BBC, BBC Children in Need (the registered charity) and their partners.
Full terms and conditions and privacy notice
For information on how we use your personal data please see the Privacy Notice below.
The Prize Draw
1.1. The title of the prize draw is SKI Text to Win prize draw.
How to Enter
2.1. Opening and Closing Dates: the prize draw will be open at 12:00pm on Friday 14th November 2025 and close at 10:00am on Thursday 27th November 2025 (“Closing Date”).
Entry Instructions:
There are two methods of entry available depending on where you live:
Text – for those within the UK only (excludes the Channel Islands and Isle of Man);
Automated phone service – for those within the UK, Channel Islands and Isle of Man.
Text Entries
3.1. Entry to the prize draw by text is by texting the keyword SKI (“Keyword”) to short code 81155 by the Closing Date. Text messages cost your standard network message charge (based on your service provider rates – please check with your provider). Entrants will then receive a free bounce-back message from 62345 informing them that a voluntary donation of £10 to BBC Children in Need will be taken 60 minutes after the entry text was received, unless they reply to 62345 with the word CANCEL before the 60 minutes has passed.
3.2. For the avoidance of doubt, opting out of the voluntary donation will not affect your entry into the prize draw.
3.3. Please ensure you spell the Keyword correctly and send your text message to the correct short code within the time period that the prize draw is specified as being open. If your short code is invalid, or your text message is received outside the specified time period, you may NOT receive a bounce-back message but may still be charged your standard network message charge. You will not be donating to BBC Children in Need nor will you have entered the prize draw.
3.4. You may enter the prize draw via text a maximum of four times per day. You will receive a free bounce-back message regarding the donation each time, and if you wish to opt out of the donation you need to respond to each such message received from 62345 with the word CANCEL. If you try to enter more times than this from the same mobile telephone number in one day, you will still be charged your standard network rate but will not be entered into the prize draw and will not be donating to BBC Children in Need.
3.5. If you are a UK taxpayer, we can claim an additional 25p in Gift Aid from the Government for every £1 you donate and it doesn’t cost you a penny! To help us claim this, we may send you a follow up text to ask if you want to Gift Aid your donation. For us to claim Gift Aid, you must pay UK income or capital gains tax in the current tax year (this does not include VAT or council tax) at least equal to the amount reclaimed on all your charitable donations and understand that, if you pay less income tax or capital gains tax in the current tax year than the amount of Gift Aid claimed on all your charity donations, it is your responsibility to pay any difference. Find out more about Gift Aid. If you click the link in the text message you will be taken to a website to complete the Gift Aid declaration and have the option to sign up to keep up to date about children we support and fundraising news. Please read the details carefully before submission. You will not automatically be added to any marketing databases if we send you this follow-up text.
3.6. If by mistake you text us with the word “GIFT” or “GIFT AID” rather than following the above process, we may send you a message to notify you of the error and redirecting you to the above process again. You will not automatically be added to any marketing databases if we send you this text.
3.7. If you are entering via text message, the total charge (which may include both the standard network charge and any applicable donation amount) will typically appear as two separate charges on your mobile bill for most network providers.
3.8. For the purposes of providing Premium Rate Services, BBC Children in Need is the Merchant.
Automated Phone Entries
3.7. To enter by phone, you will need a touchtone phone to confirm your entry when prompted and calls must be made from a non-withheld number.
3.8 To enter the prize draw using our automated phone service, call 0330 123 5655 by the Closing Date. Calls will cost your standard network message charge (based on your service provider rates – please check with your provider). You must enter using a touchtone phone to confirm your entry and if you are calling from a withheld number, you will be asked to call back from a non-withheld number. You must follow the instructions given on the call including pressing a button on your keypad to confirm your entry.
3.9 There is no way to make a donation using our automated phone service but entrants can instead go to our website donate.bbcchildreninneed.co.uk to make a donation. This is voluntary and will not affect your entry into the prize draw.
3.10 You may enter the prize draw a maximum of four times per day. If you try to enter more times than this from the same telephone number in one day, you will still be charged your standard network rate, but will not be entered into the prize draw.
Eligibility
4.1. You must be 18 or over to enter the prize draw. All entrants entering must obtain permission from the bill payer before entering.
4.2. The prize draw is open to all residents of the UK, Channel Islands and Isle of Man (but please note the text service to enter the prize draw does not include Channel Islands or Isle of Man mobile networks and these residents must enter via the automated phone service). Staff members of BBC Children in Need, of BBC Group, of any of the prize providers, and their close relatives, or anyone connected with the prize draw cannot enter the prize draw.
4.3 By submitting a prize draw entry, you are agreeing to be bound by these terms and conditions, and you confirm that you are eligible to enter this prize draw and are eligible to claim any prize you may win. The Promoter may require you to provide proof that you are eligible to enter the prize draw.
4.4. There is a limit of four entries per person per day per entry method. Entries on behalf of another person will not be accepted, and joint submissions are not allowed. The Promoter reserves the right to disqualify additional entries above the specified limits made by the same person using different telephones. Please note, that in these circumstances you will still be charged your standard network rate, and, for those entering by text may be donating to BBC Children in Need but will not be entered into the prize draw.
4.5. BBC Children in Need reserve the right to disqualify from the prize draw any entries that breach these rules, are in any way fraudulent or (in BBC Children in Need’s reasonable opinion) will bring themselves, the BBC, BBC Studios Productions Ltd or the prize provider(s) into disrepute.
4.6. The Promoter will not accept prize draw entries that are (a) automatically generated by computer; (b) completed by third parties or in bulk; or (c) incomplete.
4.7. BBC Children in Need, the BBC, BBC Studios Productions Ltd and each of their sub-contractors, subsidiaries and/or agencies cannot accept any responsibility whatsoever for any technical failure or malfunction or any other problem with any telephone network or line, system, server, provider or otherwise which may result in any text not being properly received.
The Prize
5.1. There is one prize to be won.
5.2. The prize is:
7 Night Ski Holiday at a 4* Self-Catering Apartment in Les Arcs in the French Alps for a Family of 4 (see prize description here for more detail) Departing on a Saturday between 19 December 2026 and 20 March 2027;
Eurostar return trains from London St Pancras;
Return transfers to and from the winner’s home in the UK to the Eurostar St Pancras (one location only);
Return transfers to and from the Eurostar to the resort;
6 day Lift Passes, Ski Equipment Rentals and Ski Lessons; and
£1500 worth of Dare2B.com products.
The full description of the prize is here.
5.3. Please read the full description carefully. Any requirements listed in the description of the prize will form part of these Terms and Conditions. Further terms and conditions relating to the prize are set out below so please read them carefully.
5.4. The holiday must be booked by 31 December 2025 for travel on the listed dates. Any booking is also subject to Crystal Ski Holiday’s separate terms of business at www.crystalski.co.uk/our-policies/terms-and-conditions/ and as may be provided to the winner from time to time.
5.5. It is the winner’s responsibility to check all visa, passport and COVID19 requirements are fulfilled. Winner must arrange and pay for their own travel insurance.
5.6. The prize is as offered, no extensions or upgrades are available.
5.7. The prize does not include food, drink, travel insurance or any other items or expense not specifically stated within the prize description. All such costs and expenses will be the responsibility of the relevant winner and members of their travelling party.
5.8. Any accessibility requirements for the holiday package should be discussed with the prize provider in advance who will work with the hotel and winner to ensure they are met. The accommodation is wheelchair accessible and accessibility information for the Eurostar can be found at www.eurostar.com/uk-en/travel-info/travel-planning/accessibility
5.9. Fulfilment of any elements of the prize will be subject to any relevant government or legal restrictions regarding Covid-19 in force at the relevant time which may affect the same (including any deliveries/collections). Where the prize is time bound (e.g. vouchers), BBC Children in Need and the relevant prize provider will not be liable for any period where the venue cannot be accessed due to such restrictions and will not be obliged to extend the relevant dates accordingly.
5.10. The prize is as stated (subject to paragraph 5.11 below). There is no cash alternative and the elements of the prize cannot be sold or transferred by the winner in any circumstances. For the avoidance of doubt, unless specified above, no other costs or expenses will be covered by BBC Children in Need, the BBC or any of the prize providers.
5.11. The Promoter or any of the prize providers reserve the right to replace any element of the prize with an alternative prize of equal or higher value. Accordingly, the descriptions of the prize are provided without a warranty of any kind. In no event shall BBC Children in Need, the BBC, or any prize provider be liable for any claim demand or damages caused to an entrant by reason of a description of the prize being inaccurate, incomplete, or for the prize being otherwise in any way different to the entrant’s expectations.
5.12. The winner and their guests may need to adhere to health and safety requirements imposed by any prize provider associated with the prize. BBC Children in Need and the BBC will not be responsible for the winners not following instructions.
5.13. BBC Children in Need reserve the right to cancel the prize draw at any stage, if deemed necessary in their opinion, or if circumstances arise outside their control.
Winner and Claiming the Prize
6.1. The winner will be selected using an independent randomised draw system and will be contacted on 27 November 2025 by BBC Children in Need by telephone. If, after reasonable attempts at contact have been made (being four calls per day at various times over three working days), the winner does not respond in order to claim the prize, BBC Children in Need reserves the right to contact the next eligible winner (and in this case the original winner forfeits their claim to the prize), and so on until a winner is found.
6.2. BBC Children in Need’s and the BBC’s announcement as to the winner is final. No correspondence relating to the prize draw will be entered into.
6.3. The winner must provide their full name, postal address (which must be in the UK, Channel Islands or Isle of Man) and email address to BBC Children in Need at the point at which they respond and claim their prize for further details to be sent to. BBC Children in Need will then share the winner’s details with Crystal Ski Holidays who will contact the winner to facilitate the prize. The winner will also liaise directly with Dare2B to redeem their element of the prize.
6.4. Crystal Ski Holidays will process personal data in line with its privacy policy, which can be found at: https://www.crystalski.co.uk/our-policies/privacy-and-cookie-notice/
6.5. The prize may not be claimed by a third party on your behalf and BBC Children in Need and the BBC do not accept any responsibility if you are not able to take up the prize.
6.6. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation BBC Children in Need will announce the surname and county of the winner on its website www.bbcchildreninneed.co.uk
6.7. If you object to any or all of your surname, and county being published or made available, please contact BBC Children in Need using any of the methods set out below with ‘URGENT SKI Text to Win prize draw’. In such circumstances, BBC Children in Need must still provide the information to the Advertising Standards Authority on request.
Contact Details and Complaints
7.1. The Promoter: This prize draw is operated and promoted by BBC Children in Need, with broadcast promotion by the BBC.
7.2. Helpdesk: To find out more about BBC Children in Need, to request a refund or if you have a complaint please email [email protected], go to the website, or call the BBC Children in Need Supporter Care Team on 0345 609 0015 (Monday to Friday 09:00 – 17:00). Standard geographic charges from landlines and mobiles will apply and calls may be included in your telecom provider’s call package.
7.3. We aim to deal with any complaints promptly, easily and fairly. A copy of our full complaints policy is here. If your complaint relates to the text donation service and you are not happy with our customer care or how we handle any enquiry or complaint, you may complain to OFCOM (who regulate text donation services) and we will be happy to provide you with their contact details upon request.
7.4. You can request a refund by contacting our Helpdesk using the details above in 7.2. We may investigate claims to validate the basis of your request. If the request is valid, we will reimburse your donation and may, at our discretion, reimburse the access charge if one has been levied. Refunds will be made back to your mobile phone bill or as credit on your account, as soon as possible. If this is not possible, or you would prefer to be refunded in a different way, we can refund by BACS transfer and will contact you to arrange this.
7.5. Prize Provider(s): The prize is provided by the following:
Crystal Ski Holidays a trading name of TUI UK Ltd - 7 night ski holiday for 4 including Eurostar, in resort transfers, 6 day lift passes, equipment and ski lessons;
BBC Children in Need – return transfer from within the UK to the Eurostar St Pancras;
Regatta Ltd – Dare2B.com products
7.6. The text service, randomised draw and donation service is provided by Fonix PLC of 23 Heddon Street, London, W1B 4BQ. Email: [email protected]m. Tel: 0208 114 7001 (Monday to Friday 9:00 – 17:30). The automated phone message entry mechanism for those in the UK, Channel Islands and Isle of Man is provided by Upward Communications Limited of Plough Road Business Centre, Great Bentley, Colchester, CO7 8LG. Email: [email protected] Tel: 01206 625 392 (Monday to Friday 09:00 – 18:00). Standard geographic charges from landlines and mobiles will apply and calls may be included in your telecom provider’s call package.
7.7. BBC Children in Need is registered charity number 802052 (England and Wales) and SC039557 (Scotland). Our registered office at: Dock House, Media City UK, Salford, M50 2LH.
7.8. We reserve the right to hold, void, suspend, cancel, or amend the prize draw where it becomes necessary to do so.
7.9. The law governing these terms and conditions and all other matters arising out of this prize draw (including but not limited to tortious matters) is that of England and Wales.
7.10. This prize draw is subject to the BBC’s code of conduct for competitions and votes, found here.
Privacy Notice:
BBC Children in Need is the data controller and is responsible for how your personal data is used for the prize draw. The text service is provided by Fonix PLC and the automated phone service is provided by Upward Communications Limited; both companies process personal data on behalf of BBC Children in Need. When you enter the prize draw, we use your phone number to confirm your entry and to process your donation, if you make one. If you wish to make a Gift Aid declaration for your donation we will ask for your first name, surname, address and postcode. This data will be used to administer Gift Aid.
BBC Children in Need will share your name and, address with TUI UK Ltd (trading as Crystal Ski Holidays) for the purpose of fulfilling the Prize. Crystal Ski Holidays will process personal data in line with its privacy policy: https://www.crystalski.co.uk/our-policies/privacy-and-cookie-notice/
We retain your personal data in relation to the prize draw for 2 years. If you Gift Aid your donation, your personal data will be retained for up to 7 years due to HMRC regulations.
Text services are regulated by OFCOM. In order for us to comply with the OFCOM Premium Rate Services Order (as implemented on 1st February 2025) your personal data and records (including any records of consents, opt-ins and any potential vulnerabilities) will be retained in accordance with the OFCOM data retention notice in place and may be shared by us and our providers with OFCOM.
For the processing activities outlined above BBC Children in Need rely on the following legal bases under Data Protection law:
Legitimate Interest- To process your donation, fulfil any prizes if you win, provide receipts, process any refunds as necessary, manage failed donations as necessary and in order to help analyse BBC Children in Need’s income, to claim Gift Aid.
Legal obligation -To retain your personal data for audit purposes, HMRC regulations and to comply with our OFCOM obligations.
For further information about how we process personal data and to exercise your rights under Data Protection law, please see our Privacy Policy. To contact us, please email: [email protected].
Sharing with the BBC
BBC Children in Need may pass on your personal data to the BBC for publicity, audit purposes and/or to follow the BBC complaints process. Where BBC Children in Need passes on your personal data to the BBC, the BBC is a separate data controller of that personal data. The legal basis on which the BBC processes your data for publicity purposes is performance of a public task and the legal basis on which the BBC processes your data for audit purposes is compliance with a legal obligation. The BBC will retain the personal data of winners for two years for regulatory purposes. If you wish to have your personal data deleted, or to exercise your other personal data subject rights please contact [email protected] If you are unhappy with how the BBC processes your personal data, you can raise a concern with the ICO. For the BBC’s privacy policy and more information about how the BBC processes your data please see www.bbc.co.uk/privacy.
Processing of winners’ data by BBC Studios Productions Ltd
BBC Children in Need may share the winners’ details with BBC Studios Productions Ltd (‘BBCS’) for publicity purposes. The legal basis on which BBCS processes your personal information is for its legitimate interests in supporting the BBC with fundraising for Children in Need. BBCS will retain winners’ data until the prize and any related publicity purpose has been fulfilled. For any queries relating to processing of this competition data by BBCS please contact [email protected]
