Text to Donate Terms and Conditions

Text to Donate Terms and Conditions

1. You can donate to Comic Relief by texting the below Keyword to the relevant number (the ‘Short Code’). Each text message you send will result in a donation to Comic Relief of the amount listed in the ‘Donation Value’ column. For example, by texting “SARA” to 70205, you will donate £5.

2. The following Keywords and Short Codes allow donations to Red Nose Day 2017:

3. As well as the relevant Donation Value, each text message will incur your standard network message charge (based on your service provider rates). This service can only be used from a UK mobile and does not include Channel Islands or Isle of Man mobile networks. If you donate using this service from a UK mobile abroad you may incur additional network charges.

4. Where calls to donate are associated with challenges, your donations are independent of the success or failure of the challenge.

5. The following mobile network operators have waived their charges in order to allow the full Donation Value of the reply confirmation text message (described below) to go entirely to support Comic Relief: 3, O2, EE, Virgin and Vodafone. In addition, HMRC has confirmed that no VAT should be charged on these donations.

6. You can send a text message between 00:00 on the date the Keyword and Short Code combination go ‘Live’, as listed in the above table, and 23.59 on 30 June 2017. Please ensure you spell the Keyword correctly and send your text message to the correct Short Code.

7. If your Keyword and Short Code are valid and your text message is received within the specified times and dates, you will be charged the applicable Donation Value via a reply confirmation text message and your donation will go to Comic Relief (with the exception of Vodafone customers, who will be charged the Donation Value directly via their bill). It may take some time for you to receive the confirmation text message. Please wait until you receive it. Unless a cap applies (see below) each valid text you send will result in a charge of the Donation Value plus your standard network message charge, regardless of when you receive your confirmation text message. Any repeat texts will result in repeat donations.

8. If you are a UK taxpayer, we can claim an additional 25p in Gift Aid from the Government for every £1 you donate. And it doesn't cost you a penny - just give us your details! To help us claim this, we may send you a follow up text to ask if you want to claim Gift Aid on your donation. For us to claim Gift Aid, you must pay UK income or capital gains tax this year (this does not include VAT or council tax) at least equal to the amount reclaimed on all your charitable donations. Find out more about Gift Aid. We may include a link in the text message, and if you follow the link you will be taken to a website to complete the Gift Aid declaration. Please read the details carefully before submission. You will not automatically be added to any marketing databases if we send you this follow up text.

9. Your information will be collected by Fonix Mobile Limited on behalf of Comic Relief and will only be used for processing your donation, providing receipts, and in order to help analyse our income. It will not be used for any other purposes. Any additional information provided as part of the Gift Aid declaration will only be used for the purpose of claiming Gift Aid. Your data will only be used by Comic Relief and our agents and will NOT be passed onto any third parties.

10. If your Keyword or Short Code is invalid, or if your message is received outside the times and dates of the service, you may not receive a confirmation text message but may still be charged your standard network message charge. If no confirmation text message is received, you will not be charged the Donation Value by Comic Relief as you will not be donating to the charity.

11. If you enter the Keyword incorrectly, but your text message is sent to the correct Short Code (70011/70703/70005/70010/70510/70205/70210/70220), you may still be charged the Donation Value via a confirmation text message, in which case your donation will still be made to Comic Relief.

12. If you send a text message outside of the promotion dates, you may still be charged the Donation Value via a confirmation text message, in which case your donation will still be made to Comic Relief.

13. You can donate by text to each Short Code up to a maximum total donation of £30 each day from the same mobile telephone number (midnight to midnight). If you try to donate more than that in a day using the same Keyword from the same mobile, you will still be charged your standard network rate, but will not be charged the Donation Value for a confirmation text message and will not be donating to Red Nose Day. For the avoidance of doubt this maximum is placed on the text messages sent with the same Keyword to the same Short Code. If you would like to contribute more money to Comic Relief, you can donate on-line on our website. Any donations to Comic Relief, including donations via text, are non-refundable.

14. All supporters must obtain permission from the bill payer before sending a text message. If you are under 16 years old, you must have your parent or guardian’s permission to send a text donation to us.

15. Comic Relief, Red Nose Day, BBC and their sub-contractors, subsidiaries and/or agencies cannot accept any responsibility whatsoever for any technical failure or malfunction or any other problem with any telephone network or line, system, server, provider or otherwise which may result in any text being lost or not properly received.

16. To find out more about the charity, or if you have questions about this service, please go to www.rednoseday.com or call the Red Nose Day Reception on 020 7820 2000 (Monday to Friday 9:00 – 17:00). Standard geographic charges from landlines and mobiles will apply and calls may be included in your telecom provider’s call package.

17. The text service is provided by Fonix Mobile Limited. If you have any queries regarding the service, please contact Fonix at the following email address: care@fonix.com or write to Fonix Mobile Limited, 23 Heddon Street, London, W1B 4BQ or call on the following Helpline Number: 0208 114 7001 (Monday to Friday 9:00 - 17:30).

18. Red Nose Day is an initiative of Charity Projects, operating as Comic Relief, a registered charity, number 326568 (England and Wales) SC039730 (Scotland).

19. Comic Relief reserves the right to change these terms and conditions at any time. The governing law is that of England and Wales.