Damp & Mould & Burst Pipes

Advice on damp & mould:

To find out what type of damp you might have, see here.

For advice by Citizen's Advice on getting repairs done for things such as mould and damp if you're renting privately, see here.

For advice by Citizen's Advice on getting repairs done for things such as mould and damp if you're a social housing tenant, see here.

If your landlord isn't taking action, you can escalate your complaint to your local councillor by writing to them online, find their contact details here. They may then chose to escalate this to your council's Environmental Health department.

If you live in social housing you can also complain to the Housing Ombudsmen.

Advice on burst pipes:

For further information on the different types of water pipes, see here.

To find out which water pipes are your responsibility, see here.

If you have a water meter and your bill was abnormally high because of a leak that has since been repaired, you may be able to claim a leak allowance for the cost of water lost, see here for further information on whether you might qualify.