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Rip Off Britain

Rip Off Britain

The Rip Off Britain team is ready to tackle the issues that most matter to you - from bills and bad customer service, to holidays and food.

Series 17: 35. Slimed by sludge pipe leak during our dream cruise (44 mins)

Series 17: 35. Slimed by sludge pipe leak during our dream cruise
A couple’s cruise is ruined when a leaky pipe splatters them in foul-smelling waste.
44 mins
Series 17: 34. Roof repair rogues took aim at our homes
A community is blighted by doorstep rogues charging thousands for needless roof repairs.
44 mins
Series 17: 33. I’m blind - but my bank sends letters I can’t read
A bank’s failings lead to a blind customer being threatened with home repossession.
44 mins
Series 17: 32. The banned online pet store still taking your money
Investigating the online pet megastore banned from trading but still taking your money.
44 mins
Series 17: 31. Banned from 500 shops by facial recognition
How a facial recognition error led to a woman being falsely accused of toilet roll theft.
44 mins
Series 17: 30. Fake Michael Jackson brought bailiffs to my door
A man faces fines and a bailiff visit after his address is used by a fraudster.
44 mins
Series 17: 29. I was part of the world’s largest scam
The international network of scammers with 32,000 victims. Are you among them?
44 mins
Series 17: 28. Help! Is my online job a scam?
The team intervene when a viewer’s job is suspected of being a scam.
44 mins
Series 17: 27. AI romance scammer broke my heart
The online love affair that left one woman broken-hearted and cost her thousands.
44 mins
Series 17: 26. Scammers used our street to open fake accounts
Why did scammers use 12 addresses on one street to open bogus bank accounts?
44 mins
Series 17: 25. Our holiday was not as advertised
The holidaymakers who say that their breaks fell far short of what was promised.
44 mins
Series 17: 24. Excluded from cheap energy tariffs because of where I live
The electric vehicle drivers unable to access cheaper tariffs for charging their cars.
44 mins
Series 17: 23. The Scottish lodge I invested in didn’t exist
The investment scheme fraudulently using a household name in holiday lodges.
44 mins
Series 17: 22. Broadband firm has trapped my car with a telegraph pole
How a poorly placed telegraph pole left one resident’s car trapped behind their home.
44 mins
Series 17: 21. Insurer says I’m wrong about having cancer
The life insurer disputing one woman's medical diagnosis, meaning she can’t make a claim.
44 mins
Series 17: 20. My holiday was cancelled at hotel check-in
The couple left stranded abroad with no protection when their holiday company collapsed.
44 mins
Series 17: 19. I took out a family trust to protect my kids, but now I regret it
They took advice to protect their assets, but now wish they had not set up a family trust.
44 mins
Series 17: 18. I had to do the maths to prove my energy company wrong
The man who had to do his own maths to prove his energy company’s huge bills were wrong.
44 mins
Series 17: 17. £1,000 to send a parcel
How sending a parcel cost one man more than £1,000.
44 mins
Series 17: 16. New home knotweed no-one told us about
The first-time buyers who discovered knotweed neither the seller nor the survey declared.
44 mins
Series 17: 15. Luxury resort turned out to be a building site
The team investigate the holidays ruined by noisy construction work.
44 mins
Series 17: 14. Scammer posed as my mum – while she sat next to me
How fraudsters infiltrate WhatsApp groups to target users’ friends and family.
44 mins
Series 17: 13. Gift experience voucher left me £200 out of pocket
Holiday and experience gift vouchers – are they worth it?
44 mins
Series 17: 12. Fire safety upgrades – who should foot the bill?
The team explore who’s liable to pay for fire safety upgrades in a block of flats.
44 mins
Series 17: 11. Addicted to shopping app
The team investigate the addictive shopping app, where one user ordered nearly 500 items.
44 mins
Series 17: 10. Dream holiday left me with gastric infection
The team investigate why travellers to Cape Verde were left with gastric illnesses.
44 mins
Series 17: 9. Super-scam cost me £750,000
The team investigate a shocking scam that cost one grandmother £750,000.
44 mins
Series 17: 8. Nail glue took my daughter’s skin off
The team investigate the dangerous cosmetics for sale in online marketplaces.
44 mins
Series 17: 7. Brazen car scam caught on camera
The team investigate a brazen car scam targeting private sellers on their own driveway.
44 mins
Series 17: 6. I cancelled my card, but scammers kept spending
The team investigate a fraudster’s spending spree via mobile phone payments.
44 mins
Series 17: 5. Timeshare nightmare
The team help a couple who paid thousands to terminate their timeshare membership.
44 mins
Series 17: 4. I paid for a smartphone but received a lump of clay
The team help people paying a monthly contract for smartphones that were never delivered.
44 mins
Series 17: 3. My conservatory roof shattered, but no-one’s taking responsibility
The team help one family who narrowly escaped when their conservatory roof shattered.
44 mins
Series 17: 2. Water bills are going up, but what’s it all being spent on?
The team meet residents furious at water bills increasing by 47 per cent.
44 mins
Series 17: 1. Tenants turned my family home into a cannabis farm
The team investigate the fake tenants who turned a home into a cannabis farm.
44 mins
Series 16: 45. Forced to take five flights to board our cruise
A couple face a 3,000-mile trip across Europe to board their cruise.
44 mins