Important Updates

Updated: 17 December 2025

Weekly Payroll

Alert: Important Update: Weekly Payroll

As part of a broader piece of work to improve the experience for our PAYE freelancers, we are changing the frequency for when they are paid.

From Friday 10th October, any PAYE freelancers will be paid via a weekly payroll.

Find out more about the Weekly Payroll Transition.

Important Update on December & January Payment Schedule for Freelancers

Freelancers on our weekly payroll will continue to receive payments every Friday throughout December and January, including Friday, 2 January. However, please note that we cannot process payroll on Friday, 26 December (Boxing Day).

To ensure you receive payment during Christmas week, the payroll date has been moved forward to Wednesday, 24 December.

Here’s how the schedule will work:

  • The previous payroll will run as normal on Friday, 19 December.
  • The cut-off for accepting bookings for the 24 Dec payroll has been moved forward to Wednesday, 17 December.
  • The 24 December payroll will cover a shorter period and include payments for work completed between 15 and 17 December only.
  • Any work completed between 18 and 21 December will be paid on Friday, 2 January.
  • Work completed between 22 and 28 December will also be paid on Friday, 2 January.

Please accept your bookings earlier to avoid any delays with payments.

Extended Workforce Service Desk Christmas Opening Hours

Please see below the Extended Workforce Helpdesk opening hours over Christmas:

  • Wednesday 24th December: 8:00 AM – 3:00 PM
  • Thursday 25th December: Closed
  • Friday 26th December: Closed
  • Monday 29th December: 8:00 AM – 6:00 PM
  • Tuesday 30th December: 8:00 AM – 6:00 PM
  • Wednesday 31st December: 8:00 AM – 3:00 PM
  • Thursday 1st January: Closed
  • Friday 2nd January: 8:00 AM – 6:00 PM

Transforming Our Culture: Supporting Freelancers at the BBC

Discover how we are building a BBC where you can thrive, be empowered and supported. Get the full update.

Contacting the Extended Workforce Team

The best way to get in touch with us is through our new Contact Us hub, where you will be able to access our range of Web Forms for Bookers, Freelancers and Agents.

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