"Super acting from Sally Hawkins and Steven Mackintosh."

"I enjoyed it. Well, 'enjoy' is a bit loose as I walked out of living room at 9.50pm unable to watch any more. This was a good drama, the verité style really stressing the obviousness of the condition, its effects and its fall-outs.

I wasn't wholly enamoured of the script, which seemed contrived. Super acting from Sally Hawkins and Steven Mackintosh, but why did the BBC insist on publicising the piece so widely on the back of bit-player Daniela Nardini's name?"

David Phillips, Lewes

"A very effective and moving piece of drama. The fact that it was not scripted added to the realism and the tension. An awesome central performance that left me emotionally drained."

Alison Solomon, Midlands

"An incredibly affecting tale of shopping addiction and its impact on one woman and her family. It was dark, depressing, painful, almost impossible to watch - because it was recognisable.

The horror of the drama is that it holds up a mirror to the experience of many, particularly women. How many women recognise the gaping holes in their own hearts that, from time to time, are filled with what we jokingly refer to as 'retail therapy'? How often do we think that something new will make us happy, beautiful or worthy? What is responsible for this all too common experience: rampant consumerism, pressure of modern life, loss of community or the family unit?

This drama went some way to illustrating the desperately isolating, insidious and terrifying qualities of shopping addiction and all the things the illness attempts to fill and hide. Superb - and difficult - drama."

Kylie Johnston, Hove

"I think that I have just seen the most profound piece of television in my 44 years."

"I think that I have just seen the most profound piece of television in my 44 years. It wasn't an anguised documentary of third world poverty, nor dramatisation of war, or even a study of critical illness, buta mesmerising account of one facet of 21st century turmoil, a contemporary addiction.

Beautifully shot with furtive angles that at the same time were full-on intrusions on the life of a young family. The cast were all outstanding - Sally Hawkins' performance was indescribable. A powerful script was spectacularly well interpreted by all. Exhausted, but thank you."

Steve Anderson, Cheltenham, England

"Superbly understated acting and direction, which moved me to tears. Nathalie's sleepwalking descent into shopping addiction and personal nightmare spoke volumes about our dangerous love-affair with consumerism. Painful and poignant, this was a classic."

G. Douglas, Newbury, Berks.

"I'm so glad I saw this, it's utterly brilliant. And moving."

Catherine, Manchester

"I am so glad that the BBC sought advice and direction from real people with first hand experience."

"I thought that this drama portrayed retail addiction perfectly - it was so real, I was nodding continually throughout. My addiction is on a smaller scale but is no less debilitating and I am so glad that the BBC sought advice and direction from real people with first hand experience. This drama will help a lot of people realise that their passion is their problem and not the plaster to mke everything better."

Ellie, Exeter

"Well I wasn't over-impressed, the irritation factor set in quite early.

I suppose it was a difficult drama to stage, but I kept thinking it was getting to look too much like a shopping channel or a promo for Christmas at the Trafford Centre."

Bob Ford, Manchester

"An obsession with shopping is perhaps the only socially acceptable addiction. But this disturbing and moving drama clearly showed that its effects are just as devastating as drug or alcohol dependency. Many people happily admit to indulging in "retail therapy" - a term once used ironically, but now as a matter of plain fact.

"This drama addresses many issues about western values in the 21st Century, but most of all about addiction."

The viewer is left in no doubt that Nathalie is suffering, her face falling as her daughter snatches the latest "early Christmas present" from her homecoming mother with barely a backward glance. Later we see her tenderly unwrapping one of her unworn purchases, as if in holy ritual, hanging the garment in cruciform manner on her wardrobe door - and worshipping.

This drama addresses many issues about western values in the 21st Century, but most of all about addiction. Thank goodness the BBC can still produce thought-provoking, challenging - and maybe life altering - drama such as this."

Carolyn Tolson, Blackpool

"While I understood the concept of shopping addiction, the storyline itself was less credible. It just showed the "glamorous" aspects of her addiction, not the mundane day to day life that she also must have had to live - shopping for food, housework etc. This would have made it more believable."

Heather , Hastings

"I found this almost unbearable to watch, yet compelling, because I recognised myself as I was ten years ago immediately after my divorce. The uncontrollable compulsion to buy and spend was brilliantly portrayed.

It is probably a difficult addiction for most people to understand but the adrenalin rush and also the fear when it becomes out of control were uncannily accurate - brilliant writing and acting. I knew what the ending would be because it was exactly as it happened to me."

Caroline Riding, London

"There was more tension in this than a Hitchcock drama. The compulsion to spend, spend, spend, whilst spiralling depression accelerated, was difficult to watch - but highly believable. "

Philip Harfleet, Scottish Borders

"It was very hard to sympathise with Nathalie as she did not seem to have any redeeming qualities."

"This was a worthy drama, but I felt it needed another 15 minutes to develop the characters a little more fully. It was very hard to sympathise with Nathalie as she did not seem to have any redeeming qualities. Her husband was the most fully rounded character - another superb performance from Steven Mackintosh."

Kirsty, Berkshire

"This hit rather too close to home, as I have a past history of an eating disorder and then managed to run up large debts through shopping and ignore them for ages. I just wish I had seen this programme a few years ago because I think it would have made me think twice about my spending. I had to realise it by myself, by which time it was too late."

G Murphy, Ireland

"A real pearl of a programme. I thought that the filmography was beautiful.

The cast were inspiring and I really felt for the main character.

I thought the end sequence of the daughter pushing the small trolley with the sign "trainee shopper" was perfect. Who knows what effect the mother's actions will have on the daughter in the future?"

Lisa Burns Shepherd, Bolton

"The improv approach to this drama was appropriate; it was seeking to delve out the innate responses to 'gaps' in your life. The camera work reflected that too.

"Many shopping addictions are not as intense or so off the wall."

In reality many shopping addictions are not as intense or so off the wall. They actually appear more acceptable, which is why they go unnoticed. It might be shopping for things which are useful, and domestic but not really necessary; a new kettle when the existing one is fine; new clothes for the children when there is no need; this and that. Any reason to go shopping - this is just a bigger hunger to fill gaps and meeting the relational needs in your life."

Tracy, London

"I had to watch this as I also have a shopping/spending addiction. I was in tears throughout but thought it accurately portrayed what is a growing problem and the fact that there is help and hope available."

Angel Mckenzie, Luton

"Excellent and Daniella Nardini looks wicked after ten years. I can't get enough of this woman, why won't she do more?"

James, Chelmsford

"This was a little bit dark for my liking but it certainly did the trick. Normally watching someone shop 'til they drop, even if all on plastic, in beautiful surroundings with a female friend then coming home to a loving husband and adorable daughter would leave you with a slightly guilty warm glow. This had the opposite effect. Utter sadness was the only emotion found for this lonely lost soul."

Natalie, Worthing

"Not sure about this one. Shiny Shiny seemed to lack something, but I can't quite put my finger on it.

"One thing that bothered me though was the shopping addiction that was just there."

One thing that bothered me though was the shopping addiction that was just there. It didn't grow - one moment there was no problem at all and the next moment she really needed help. I liked the idea, but it was just a bit too slow.

I had high hopes for Daniela Nardini's character, Maya, but she was quite flat with few scenes and few good lines. Shame, I think, because if the film had focussed more on how Maya influenced Nathalie it could have been a lot more interesting."

Emma, London

"I was so pleased that my sister persuaded me to watch this as it opened my eyes to a massive problem that I thought was just indulgence and not an overwhelming need that is an addiction.

The acting was superb, especially Sally Hawkins - what a tour de force! She was so believable as Nathalie that I felt her pain and suffered with her, especially in the scene where she bought a watch that she did not want for £24,000. The agony etched on her face was unbearable. Thank you for a drama that I truly will never forget."

Anne, Ireland