BBC News website, Shooting of Alex Pretti, 24 Jan 2026

Summary of complaint

We received complaints about our live page which now carries the headline Protesters gather in Minneapolis as governor calls on Trump to remove agents after shooting. Some people were unhappy about the coverage feeling that it was biased towards ICE and the White House.  


Our response

The page opened by reporting the breaking news that a person had died after a shooting involving federal immigration agents in Minneapolis, according to the BBC’s US partner CBS.

Over the next two days we covered breaking developments on this page, including immediate reaction from authorities at federal and state level and the subsequent official naming of Alex Pretti.

The story then progressed into details provided by authorities about the circumstances of the shooting and further reaction as more details continued to emerge, including from correspondents at the scene in Minneapolis, who reflected the tributes to Alex Pretti and accounts from local people and protesters. 

The nature of live pages means we report information from a range of sources in real time, while explaining what is being said and by whom and any additional context about what we have or have not been able to confirm.

In the early stages this included a statement from The US Department of Homeland Security and the news conferences held by the Mayor of Minneapolis Jacob Frey and Immigration and ICE and Border Patrol leadership, including then Border Patrol Commander Gregory Bovino, while posts from BBC correspondents also focused on the information we had at the time of writing. 

As it became clear that there were a lot of conflicting details the page’s summary was updated to reflect that, while several posts overnight specifically highlighted contradictions between the official accounts and what we could find out about the circumstances, including analysis from our State Department correspondent Tom Bateman.

BBC Verify also analysed several videos from the scene, concluding that none of the available videos showed Alex Pretti holding a gun in his hands.

Although we continued to reference these videos regularly in our posts and key points, after further review of the page as a whole, we acknowledge that once we had this analysis, we should have placed more consistent and explicit emphasis on the fact that it contradicted the accounts given by the federal authorities. 

Separately, we reported excerpts from Alex Pretti’s family statement reacting to his death and paying tribute to him, based on quotes available to us at the time from news agencies. 

In a separate article titled: What we know about fatal shooting of Alex Pretti by federal agents in Minneapolis we made clear that Alex Pretti’s family challenged the account given by the Department of Homeland Security, and reported that his parents accused the administration of spreading "sickening lies" about what happened. 

Although we later obtained and published the family’s full statement on our second live page, we also acknowledge that we were late in publishing the full statement, which included strong criticism of the administration and accusations against the agents who shot him, as well as clearly disputing the suggestion that he was holding a gun when he was shot.

We have discussed this and the specific points you have raised with senior editors. All the feedback we receive, including criticism, continues to inform our thinking on how we approach these types of breaking news stories.