Technological influence on business activity - EduqasThe use of technology in the workplace

Using technology in the workplace is now very common in businesses. Businesses often conduct activities such as administration, communication, recruitment and stock control using a range of technological methods.

Administration

Administration has been made much easier with technology and software programmes. Administration has benefitted through word processing packages, email distribution, databases and telephone systems. This has made actions such as letter writing and managing large amounts of information much easier.

Communication

Communication in workplaces has become much easier. This may involve day-to-day business communications between colleagues, with customers and with other business stakeholders. This has been made much easier with email, texts, phone calls, social media and websites.

Recruitment

Recruitment uses technology in a number of ways. For example, many job roles are now advertised on the internet through business websites and recruitment websites. Some recruitment methods, such as online testing and video interviews are also completed using technology. Businesses can use technology to pass on any communication to applicants such as email or phone calls.

Stock control

Stock control has become much easier to manage using online methods. Businesses now use complex software programmes to manage stock levels, order stock and let customers know how much stock they have available. Businesses are able to monitor where stock is and create automatic re-order systems if required.