BBC NEWSAmericasAfricaEuropeMiddle EastSouth AsiaAsia PacificNorthMidlands/EastWest/South-WestLondon/SouthNorthMidlands/EastWest/South-WestLondon/South
BBCiNEWS  SPORT  WEATHER  WORLD SERVICE  A-Z INDEX    

BBC News World Edition
 You are in: UK: England 
News Front Page
Africa
Americas
Asia-Pacific
Europe
Middle East
South Asia
UK
England
N Ireland
Scotland
Wales
Politics
Education
Business
Entertainment
Science/Nature
Technology
Health
-------------
Talking Point
-------------
Country Profiles
In Depth
-------------
Programmes
-------------
BBC Sport
News image
BBC Weather
News image
SERVICES
-------------
News image
EDITIONS
Friday, 31 January, 2003, 16:26 GMT
Ambulance criticised over long wait
ambulance generic
The call was treated as non-life threatening
A north Devon man had to wait 45 minutes for an ambulance after his hand was severed in an accident.

Mike Rippon lost his hand following an incident at the Nexfor wood products factory in South Molton where he works as a drier operator.

An ambulance was called immediately, but the call was treated as non-life threatening.

That meant a crew was sent from Tiverton, more than 10 miles away, instead of from the nearest station at Barnstaple.
HAVE YOUR SAY
Do you have strong views about the state of the NHS in Devon?
I am grateful for the NHS and am proud to live near one of the best hospitals in the country

Wendy, Barnstaple

The ambulance crew had trouble finding the factory, and by the time they arrived, 45 minutes had elapsed.

For such an emergency, an ambulance should have arrived within 19 minutes.

West Country Ambulance Trust is now considering an internal inquiry into the incident after a call for an investigation by North Devon MP Nick Harvey.

Surgeons at the Royal Devon and Exeter hospital say the delay did not affect the chances of Mr Rippon being able to regain use of his hand.

This week it was revealed that the trust had failed to reach its targets for turn-around times at the Royal Cornwall Hospital at Treliske.

The time it takes from delivering a patient to getting the ambulance back on the road should be 18 minutes.

But according to a report published by the trust, in some cases it is taking almost an hour.

Paramedics say more must be done at the hospital so ambulances can get back on the road quicker.


Click here to go to Devon

Click here to go to BBC Cornwall
See also:

10 Oct 00 | Health
Internet links:


The BBC is not responsible for the content of external internet sites

Links to more England stories are at the foot of the page.


 E-mail this story to a friend

Links to more England stories

© BBC^^ Back to top

News Front Page | Africa | Americas | Asia-Pacific | Europe | Middle East |
South Asia | UK | Business | Entertainment | Science/Nature |
Technology | Health | Talking Point | Country Profiles | In Depth |
Programmes