 The station is 'dire, dirty and unkempt', says the mayor |
One of Colwyn Bay's main gateways has been branded a "disgrace" by its mayor, who warns that it could drive away tourists.
Councillor Chris Hughes said the town's railway station was an "eyesore" which attracted vandals.
He urged Arriva Trains Wales, which took over the rail franchise at the end of last year, to give it a facelift.
Arriva said it was looking at how to improve stations, and it wanted the "highest standards" for passengers.
Mr Hughes said: "The station is a disgrace - it's dire, dirty and unkempt with broken windows.
"Anti-social elements gather there and there is no security - all they've done is give it a lick of paint.
"First impressions last and it doesn't look good and doesn't give any encouragement to the community."
He said many people were working hard to improve the image of the town, which has suffered serious drug and crime problems in recent years.
A new owner has just taken over the Grade II listed pier in the hope of restoring it.
Arriva spokesman Geraint Morgan said: "We are committed to ensuring that the highest standards of safety and security are available to all our customers."
"A significant amount of work has already been undertaken in terms of planning for the future, including a comprehensive audit of station facilities in north Wales.
"Any shortfall... for example, the provision of CCTV, improved lighting or vandal-resistant shelter has been noted."
Mr Morgan said a working group, including representatives from Virgin Trains, Network Rail, the British Transport Police and the Welsh Assembly Government, had been formed to look into the problems.