 Telecom Service Centres was set up with seven staff in the 90s |
A Scottish call centre firm aims to create more than 500 jobs in East Ayrshire after it secured a �1.4m grant from the Scottish Executive. Telecom Service Centres (TSC) will open a new operation in Kilmarnock with a workforce of 100 employees and a view to creating a further 430 posts.
TSC clients include Vodafone, T-Mobile, HSBC, HBOS and the Department for Trade and Industry.
Recruitment is under way for both full-time and part-time positions.
The Kilmarnock move is the biggest expansion in the firm's history.
Ken Hills, chief executive officer, said: "I am very proud of the fact that a Scottish company has made such an impact in such a highly competitive sector.
"We not only do business for some of the world's biggest brand names - we are increasing the work we do for them.
'Excellent news'
"This latest expansion will ensure we have the capability to handle more work."
The Scottish Executive provided a grant of �1.4m through regional selective assistance.
It is paid in instalments, provided job targets are met.
Allan Wilson, deputy minister for enterprise, said: "Today's announcement is excellent news for Kilmarnock and Scotland."
Last year, TSC had a turnover of �43.5m and announced profits of �2.5m - reversing an operating loss of �1.5m in the previous year.
The company was launched in Rothesay in the mid-90s with seven staff.
It now has about 3,000 employees in nine UK locations.