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| Tuesday, 25 June, 2002, 10:45 GMT 11:45 UK Do you still have faith in the NHS? Public confidence in the NHS has been compromised once again with the release of two alarming studies. According to one survey of around 200 recently-qualified doctors, many do not know how to recognise the signs that a patient is critically ill. The report highlights "significant gaps" in junior doctors' knowledge and understanding of basic life-supporting care. The revelations came as a study of "adverse incidents" in NHS hospitals found that more than 24,500 incidents had occurred in 28 participating trusts over a six month period. What is your reaction to these findings? Do you still have faith in the NHS? This Talking Point has now closed. Read a selection of your comments below. I have been severely injured in two road accidents. Once in 1964 and the other in 1972. My life was saved on both occasions by hospital doctors and nursing staff. I have continued to receive hospital treatment for the last 38 years. In the most part the medical profession are competent. However, I have noticed a decline is standards over the years. This is due to lack of funding and bad management rather than the competence of those who do the actual ward nursing. There has been a lack of funding for many years by all governments. No one can deny that there are bad procedures and even less than competent medical staff. There are however, many who work hard and do long hours for little pay or gratitude. However, those who nursed me back to life will always have my gratitude for their dedication and professionalism. Thank you all. I have faith in the doctors and nurses, but no faith at all in the management or the government that funds the service.
Junior Doctor, UK Having received treatment from and worked clinically in the NHS, I have seen each side of the situation. My experiences as a patient were both good and bad. As a staff member, they were challenging. Whilst we do live in a society where people are more informed, it is my experience that a little knowledge is a dangerous thing. People are quick to criticise but generally offer very little detailed advice as to how things might be remedied. The NHS needs 21st Century modernisation through adequate and managed funding, the elimination of the 'vocational' attitude towards NHS careers and an enhanced local decision-making process to quickly make change for the better without bureaucracy. In my experience nurses are invaluable in preventing junior doctors from making basic and dangerous mistakes. My son, who suffers from cancer, was once left on a treatment bed with an open drug line hanging from his vein by a junior doctor. He was saved by an attentive nurse who was first to notice the large puddle of blood spreading across the floor. I never lost faith in the NHS in the first place. It has been of great service to my family over the years, especially the excellent treatment my Grandad received during his 8 year fight against Cancer. The only problem with the NHS is that the media only prints the bad stories, giving the impression that it's all bad.
Rebecca, UK My wife has now been unconscious for a week in a High Dependency Ward of a Birmingham hospital. I cannot praise too highly everyone involved in her care. Not only is there great competence and professionalism but a caring regard for the patient as a person. I have been greatly reassured that she is in good hands. I recently had my first experience of the NHS following a cycling accident, and after years of hearing nothing but negative, destructive remarks about the health service, I was very pleasantly surprised and happy with the way and speed I was treated. I am not yet a taxpayer, but certainly won't mind contributing my bit in the future. Long live the NHS and all the values it embodies and promotes! Could I quote from the National Patient Safety Agency document : "In many instances, the root causes of adverse patient incidents lie in the management and organisational systems that support the delivery of care, and blame cannot, and should not, be attributed to individual health care professionals."
Claire It is still a good system but we need to be on our guard. Cost cutting and privatising by stealth are undermining the motivation of the dedicated and committed staff who make it what it is. I'd like to add the story of my recent experience to the many stories in the previous comments. Just over a year ago I was diagnosed at St. George's Hospital, Tooting, as having breast cancer. Just under five weeks later I had major surgery as a result. The surgeon did a fantastic job technically, as far as I can tell, and he and all those involved with my treatment were uniformly extremely kind, patient and supportive. Since then I have had chemotherapy, also at St. George's, and radiotherapy, at the Royal Marsden, and again I have been generally overwhelmed not only by the quality of the treatment but the kindness of all those involved. Granted, not everything was perfect, but they have all done wonders for my perception of the NHS at hospital level, of which I had virtually no previous experience. I am enormously grateful to them all.
Scott Mackay, UK The recent report has nothing to do with the reason why I do not trust the NHS. It is through personal experience - not least of which was sitting in casualty with a two year old girl with a badly broken arm for 10 hours because there was no surgery time available. This was without pain killers and with nothing to drink and included a trip by ambulance to the next nearest hospital as it was understood that they had available facilities (which they did not). My baby daughter was diagnosed as having two congenital heart problems when she was three weeks old. She is now four months and has received pretty much continual care from Great Ormond Street Hospital (an NHS Trust). The standard of care has been exemplary, but the thing that really impressed was the way that all the doctors and nurses, no matter how senior, took the time to explain to us what was happening and to provide comfort and reassurance to us both. As we were in hospital for such a long time I paid note to reports in the media of hospital cock-ups, there was a story of this kind every day. The nurses that I spoke to found it demoralising that this sort of cheap political mileage is being extracted from the NHS daily, when 99% of the time everything runs smoothly. This unfortunately is not news! I totally trust the NHS. A recent article in a consumer magazine warned against the risk of having any serious treatment in a private hospital as their back-up was practically non-existent. My experience in my area is that attention is almost immediate and so is a bed if required. The service is first class. It's too easy for the media to pick isolated cases and use them as 'marketing headlines'.
Ruth, UK I broke my shoulder blade in an RTA 18 months ago. I waited at the hospital for 8 hours before a doctor saw me. She prescribed a normal cloth sling, told me to take it off at night when I go to bed and to contact my local fracture clinic. I followed her advice, but when the fracture clinic told me the earliest they could see me was 4 days away I decided to seek some independent advice. I contacted a Bupa hospital, a doctor saw me within 40 minutes of phoning, he told me my shoulder needed to be immobilised and he had me fitted for the correct sling immediately. Had I carried on with the NHS style of treatment I am sure my shoulder would never have healed properly. Having been pulled off the road last year by an ambulance crew with a broken thigh bone (after being knocked off my bike) I have to say the treatment I received was first rate. For the 10 days I was in hospital I was looked after and kept informed about the operation to pin my leg. Within 2 hours of arriving in the hospital i was in traction and waiting for ward space. The staff are fantastic, and without their dedication to the job the NHS would have crumbled years ago. Isn't it about time we paid them more ? The journalists keep running these negative stories regarding the NHS, and yet Doctors (especially GP's) are consistently at the top of the list of professionals that the public most trusts, with journalists, estate agents and politicians propping up the foot of the table. Is it professional jealousy that makes journalists behave in this way? Is it not about time they responded to public pressure and started looking at their own profession. The BBC could start the ball rolling. | See also: 18 Jun 02 | Health 18 Jun 02 | Health 18 Jun 02 | Health 18 Jun 02 | Health 18 Jun 02 | Health Internet links: The BBC is not responsible for the content of external internet sites Top Talking Point stories now: Links to more Talking Point stories are at the foot of the page. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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