Skip to main contentAccess keys help

[an error occurred while processing this directive]
BBC News
watch One-Minute World News
Last Updated: Tuesday, 31 August, 2004, 23:06 GMT 00:06 UK
Ikea starts credit card charges
Ikea
Ikea claims it will save �3.5m
Furniture retailer Ikea on Wednesday introduced a 70p extra charge for customers purchasing items by credit card.

At present, a third of Ikea purchases are made with a credit card and the retailer says this means it has to pay �3.5m in charges to card operators.

The retailer said the levy was "a move to honest pricing" and customers would benefit from lower prices as a result.

However, consumer groups have described the move as "unwelcome and confusing".

Price benefits

I can only see consumers being confused by IKEA's decision
Mike Naylor, Consumers' Association

Under present arrangements, companies such as Visa and MasterCard take 70p on average from Ikea for each credit card transaction.

"Saving money that currently goes to credit card companies gives us a whole new revenue stream with which to reduce prices even more aggressively," Garry Deakin, Ikea spokesman said.

"The extra price cuts will be certified by our independent auditors as being over and above our usual price cuts - customers will see the benefits in the coming weeks and months. The only losers will be the credit card industry."

Ikea added that the charge would only apply to UK outlets.

However, in response, Mike Naylor, spokesman for the Consumers' Association told BBC News Online that the levy was an "unwelcome development."

"It will be virtually impossible to see if this charge leads to lower prices. I can only see consumers being confused by Ikea's decision," Mr Naylor said.




SEE ALSO:
Ikea claim sparks rich-list row
05 Apr 04  |  Business
Swedish giant ready for onslaught
04 Nov 03  |  South East Wales
How Ikea won over the Brits
13 Jun 02  |  Business


RELATED INTERNET LINKS:
The BBC is not responsible for the content of external internet sites


PRODUCTS AND SERVICES

News Front Page | Africa | Americas | Asia-Pacific | Europe | Middle East | South Asia
UK | Business | Entertainment | Science/Nature | Technology | Health
Have Your Say | In Pictures | Week at a Glance | Country Profiles | In Depth | Programmes
AmericasAfricaEuropeMiddle EastSouth AsiaAsia Pacific