Learning English - Words in the News 10 August, 2007 - Published 12:05 GMT Poor service at British airports | ||||||||||||
Competition regulators in Britain have announced the terms of an inquiry into how Britain's airports are run. At the moment one operator, BAA, controls all the major hubs. The inquiry will consider whether this monopoly should be ended. This report from Mark Gregory: Long queues, delayed flights and overcrowding at airports have become almost as much a topic for conversation in Britain as the traditional moaning about the weather. Meanwhile, there are rumblings from industry that "Heathrow hassle", allegedly poor service standards at London's major hub, is deterring foreigners from doing business in Britain. Much of the criticism is directed at BAA, formerly known as the British Airports Authority, which runs seven major airports, including the three main ones serving London. The Competition Commission is now to investigate whether BAA should be obliged to sell off some of its assets, including either Stansted or Gatwick, the secondary hubs catering to London. The idea is that competition between rival operators would lead to better service at airports. BAA, recently bought by a Spanish company, says the root cause of the problems is not the ownership structure but a lack of runway and terminal capacity, which it is addressing through a programme of heavy investment. Mark Gregory, BBC delayed flights overcrowding moaning rumblings major hub obliged to sell off some of its assets catering to rival operators the root cause of addressing | LATEST STORIES 27 May, 2011 Destruction of smallpox virus delayed 25 May, 2011 Micro-finance 'misused and abused' 20 May, 2011 Lonely planets 18 May, 2011 Germany to invest in more electric cars 16 May, 2011 Argentina builds a tower of books Other Stories | |||||||||||