| Episode 17: Booking tickets* |
| Agent: | Good morning, London Attractions. |
| Michal: | I'd like to book two tickets for next week. For River Boat cruise please. |
| Agent: | OK. When? |
| Michal: | Next Thuesday. |
| Agent: | Sorry? |
| Michal: | Thuesday. |
| Agent: | I'm sorry sir, is that Tuesday the first or Thursday the third? |
| Michal: | Thursday the third. |
| Agent: | Right, and what time would you like? |
| Michal: | In an evening. |
| Agent: | Because it's winter, the last trip is at 7.00. Is that OK? |
| Michal: | Yes thanks. |
| Agent: | OK, just let me put you on hold for a moment please. |
| | * This episode features competition winner Wesley from Sao Paulo, Brazil as the travel agent. |
