So verbal communication is all about the words that you say, write and read. And it's easy to get this wrong.

Most misunderstandings happen because people use the wrong word or mispronounce particular sounds. We then think that they mean one thing when, in fact, they mean something else.

ACTIVITY
Maralde and Emma have had some language misunderstandings. As you listen to them explain, try to answer these questions:

What was the name of Maralde's t-shirt and what did it mean in French? What were the two words that Emma mixed up?

Maralde and Emma
Read the transcript
Check your answers


MISUNDERSTANDINGS: PAGE 1 OF 2     NEXT


IN LANGUAGE

PART 1: INTRODUCTION
PART 2: MISUNDERSTANDINGS
PART 3: ACCENTS
PART 4: TONE, VOLUME AND STRESS
PART 5: RICHARD'S TIP & USEFUL LINKS
PART 6: USEFUL VOCABULARY AND PHRASES