BBC Information

If you have a question or comment about BBC programmes or services, you can contact BBC Information.

Write to:

  • BBC information
  • PO Box 1922
  • Glasgow
  • G2 3WT
  • 03700 100 222*

For information about how to receive the BBC's digital services

For general television and radio reception advice

Write to:

  • BBC Reception Advice
  • PO Box 1922
  • Glasgow
  • G2 3WT
  • 03700 100 123
  • 03700 100 212

Programme and editorial comments or complaints

If you think a BBC programme or website has fallen below the BBC's editorial standards

Write to:

  • BBC Complaints
  • PO Box 1922
  • Glasgow G2 3WT
  • Telephone: 03700 100 222*
  • Textphone: 03700 100 212
  • Website: bbc.co.uk/complaints

Or you can contact the Office of Communications (Ofcom), an independent regulatory body, one of whose responsibilities is to consider complaints about standards, fairness and privacy in broadcasting.

Write to:

BBC Audience Councils

The Audience Councils in Scotland, England, Northern Ireland and Wales help the BBC Trust to understand the needs, interests and concerns of audiences throughout the UK, and to identify ways in which the BBC can better serve its audiences. If you want to contact the BBC Audience Council Scotland you can write to them at the address below:

  • Head of Governance and Accountability Scotland
  • BBC Audience Council Scotland
  • Zone G.11
  • 40 Pacific Quay
  • Glasgow G51 1DA
  • Website: bbc.co.uk/acs

For queries about your TV Licence, general enquiries or direct debit payments

If you would like a copy of this Review in an alternative format e.g. large print, audio or braille, call 08000 564 756 or contact BBC Information.

* Calls to this number may be monitored or recorded for training purposes. 0370 numbers are called 'UK Wide'

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