Ask the experts a question on the Message Board

Catherine Kellett - I'm Team Co-ordinator within the Customer Service department at UCAS. I have worked here on and off since 2006. During Clearing I'll receive many calls from very happy applicants who have got into their chosen universities, and will also guide students through the Clearing process so that they can start on a course in September.

Pete Lawton - I've worked as a careers advisor for 30 years in schools and sixth form colleges. I've been involved with the Exam Results Helpline since it began and have recently written some information publications for young people about the university application process.

Gill Sharp - I've been a careers consultant for more years than I care to remember (!) and have been an adviser with the Exam Results helpline for much of this time. I now work mainly with undergraduates and postgraduates at various universities and colleges in the south east, and recently I've taken part in Radio 1's live Sunday Surgery during the results period.

Please note, time contraints mean we will not be able to answer every message, but will attempt to cover as many queries as possible.

If you need to speak to someone in person for FREE information and advice about what to do next, call the Exams Results Helpline on 0808 100 8000. Calls are free from a landline, although some networks and mobile operators will charge.