Tickets for the event have now sold out but you can watch the performances, see the green room action and chat to your fave stars live here at bbc.co.uk/radio1!
Essential Information
Date and Time
BBC Radio 1's Teen Awards will take place on Sunday 14th November at the Hammersmith Apollo, London. Doors open at 1pm, and the event will finish at 4.30pm.
Age restrictions/ID
This event is strictly for 14-17 year olds only. Ticket holders may be required to produce photo ID (Oyster Card, Passports etc). If the door stewards have any doubt regarding the legitimacy of the ID produced they will not admit that person to the venue.
Please make sure that you have your parent or guardian's permission to attend the event prior to obtaining tickets.
Tickets
Tickets for the event have now sold out but you can watch the performances, see the green room action and chat to your fave stars live here at bbc.co.uk/radio1!
Tickets will be available next Sunday (31st October). The box office will open at 8.30pm. Tickets will be available from that time via this page through an external ticketing site and via a telephone number that we will publish on this page when the box office opens.
Tickets can only be obtained as a group of 4. Due to the young audience for this show we want to try to avoid any young people travelling unaccompanied, alone or in smaller groups to this show, so tickets will be available in groups of four only.
Tickets for the BBC Radio 1's Teen Awards are FREE, however there will be a flat £5.50 postage and administration fee per four tickets. There is no profit made from this transaction - it covers the handling, tickets and postage only.
Parent and Guardian Information
Parents and guardians will not be permitted to enter the venue. Only over 17s who are employed to work or supervise the event will be present in the venue.
Safety and Security
Additional security will be deployed around the local area post and prior to the event.
Security at the venue will be a split team of male and female SIA and CRB checked officers.
It is a condition of entry that the ticket holder consents to being searched should the security team require it. Searches will be conducted in the presence of two, same sex as ticket holder, CRB checked, S.I.A. officers.
Door staff will be conducting random security checks upon entry.
Anyone believed to be under the influence of alcohol or an illegal substance will be refused entry, or asked to leave.
Should we have reason to refuse entry to any person, or ask an anyone to leave the event we will advise our Designated Child Protection Officer for assistance.
We will take all reasonable steps to ensure that any such person will be supervised by the staff at the venue until their parents/guardians are telephoned and arrive for collection.
BBC Radio 1's Teen Award representatives will have a visible presence outside the venue, and around local transport links to advise and direct attendees to the show. The BBC Radio 1's Teen Award representatives will also be present post event.
Valuables
Young persons attending the concert are responsible for their own valuables. The BBC will not be liable for any loss or damage to personal property brought to the venue. Hammersmith Apollo will operate their standard cloakroom, cost per item is £2.
Travel Information
The BBC is not responsible for the safety of young persons while they are travelling to and from the venue. Parents or guardians should make sure appropriate arrangements have been made.
Directions
Click here for a map of Hammersmith Apollo on http://maps.google.co.uk
Due to the expected high proportion of vehicle drop off and collection, we do anticipate potential traffic issues, it would be advisable to look at parking and a short walk to venue for those collecting attendees (see below for parking locations).
Both transport links (tube and bus) are only a short 5 minute walk from the venue and accessible via the Hammersmith Broadway shopping centre.
The Hammersmith Apollo is on Queen Caroline Street, W6, directly opposite the Broadway Shopping Centre. Hammersmith tube and bus stations are within the shopping centre and are wheelchair accessible.
Please check back to this page for travel and collection point updates.
Parking
The theatre does not have any parking spaces, and there are a very limited number of on-street parking spaces near the theatre. We would advise using one of the nearby free car parks and taking the short walk to the venue.
The 24-hour car park located behind the Kings Mall (operated by St. Martin's Property, not NCP), Accommodates 1000 cars. The car park can be entered up until 20:00 and cars can be collected anytime.
Kings Mall Car Park (7 minutes)
(Glenthorne Road, Hammersmith and Fulham, London, W6 0LJ)
Hammersmith Grove NCP (6 minutes)
(Grove Road, Hammersmith and Fulham, London, W6 7EJ)
Public Transport
Underground
The nearest tube station is Hammersmith, on the District and Piccadilly line. The tube station is located in the Broadway shopping centre across the road from the venue.
TRAVEL UPDATE
There are planned engineering works on Sunday 14th, please check Transport For London online for the latest live travel news at http://www.tfl.gov.uk
Hammersmith and City Line
The Hammersmith and City line is suspended between Edgware Road and Barking.
District Line
The District line is suspended between Ealing Broadway and Turnham Green.
Piccadilly Line
The Piccadilly line is suspended between Acton Town and Uxbridge. Replacement bus services will be operation
Circle Line
The Circle line is suspended.
Jubilee Line
The Jubilee line is suspended. Rail replacement bus services operate.
Victoria Line
The Victoria line suspended. Rail replacement bus services operate.
Central Line
The Central line is suspended between Liverpool Street and Leytonstone. Rail replacement buses operate.
Buses
Hammersmith Bus station is also inside the Broadway Shopping Centre. Hammersmith Bus Station is wheelchair accessible.
Facilities
Disabled Facilities
Guide Dogs: The venue welcomes guide dogs and the staff are happy to look after them during the performance. Please inform the venue in advance if you will be bringing a guide dog on 020 8563 3806.
Wheelchairs
The wheelchair ramp is at the rear of the stalls behind the seating block, and can accommodate four wheelchair users and four escorts per performance. Guests can also transfer from wheelchairs to an aisle seat in the stalls if preferred for a seated event and if available. The wheelchair can then be stored at the rear of the stalls and returned by an usher.
Disabled Access Toilet
The disabled access toilet is located at the rear of the stalls, by the wheelchair access seating ramp. The Disabled Access toilet has been fitted with a RADAR lock; please bring your key with you to access. If you do not own a RADAR Key, please ask the staff member who is assigned to the Disabled Access Ramps for the Key.
Refreshments
The bar will be selling soft drinks and snacks only. There will be no alcohol sold at the venue.
Information Point
There will be a signposted information point in the foyer of the venue for anyone with general queries on the show.
There will also be a qualified welfare team to deal with anyone that has any issues that may arise in the venue.
Illegal Merchandise
Please try and avoid buying unofficial artist merchandise from outside the venue.
Cash Machine
There is a cash machine within the venue, please note there is £2 withdrawal fee for this service.
Venue staff
Venue staff will be CRB checked or will have controlled movement around the main area of the venue. This is to keep the event as a teen-zone only venue, and for the protection of all parties within main venue.
Mobiles and Public Telephones
We would advise all parent/guardians to equip their teenagers with fully charged mobile phones to arrange a safe collection. There will be telephone lines in the venue but these are for emergency use only. In case of emergency teenagers should go to the Information/Welfare office situated inside the venue where an officer will assist.
For any parent or guardians who need access to their child attending the show and cannot contact them via mobile phone you should go to the information point.
First Aid
There will be a designated First Aid area at the venue with an appropriately qualified First Aider.
TV & Radio
Online
bbc.co.uk/radio1 Sunday 14th November at 2-4:35pm
You will be able to see the full show online and chat to the performing artists and celebrity guests backstage and watch the action live from the green room!
Radio
Radio 1 Sunday 14th November 7-10pm
The 5:19 Show Teen Awards Special - Join Tom and Aled for the after-show party bringing you all the musical and backstage highlights as well as live chat with the Teen Hero award winners.
TV
BBC Three Wednesday 17th November 7-8pm
Watch the awards ceremony, backstage interviews and performance highlights.
