Will AI replace call centre workers?
It’s the ongoing question about AI – will it replace jobs or create new ones? We look at the argument from the point of view of call centre workers in the Philippines.
It’s the ongoing question about AI – will it replace jobs or create new ones? We look at the argument from the point of view of call centre workers in the Philippines. Also on the programme, how Google Maps is tracking the changes in the built environment around the world. Plus – the small European city home to some of the most important music tech in the world.
Get in touch with Tech Life by emailing [email protected] or sending us a Whatsapp on +44 330 1230 320.
Presenter: Chris Vallance
Producers: Tom Quinn and Imran Rahman-Jones
Editor: Monica Soriano
(Image: An animation of a robot wearing a headset and microphone. Credit: Getty Images)
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- Tue 24 Sep 202419:32GMTBBC World Service
- Wed 25 Sep 202404:32GMTBBC World Service Australasia, Americas and the Caribbean, South Asia & East Asia only
- Wed 25 Sep 202412:32GMTBBC World Service East and Southern Africa, News Internet & West and Central Africa only
- Fri 27 Sep 202401:32GMTBBC World Service
- Sun 29 Sep 202411:32GMTBBC World Service South Asia & East Asia only
Get in touch with Tech Life
Email us at [email protected] or contact us via WhatsApp on +443301230320
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