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India Call Centres and Development
The growth of call centres in India. A look at an Excel call centre in Delhi and their success at minimising costs, as well as the training to help Indian speakers understand American or English accents.
Presenter: Richard Black
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India—BBC World Service Archive
Exploring the country, from the arts and agriculture to entrepreneurs and religion.
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India
Exploring the continent, from the arts and agriculture to entrepreneurs and religion.
BBC World Service Archive
This programme was restored as part of the World Service archive project
