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India's First Call Centre
In 1997 an Indian businessman returned home from working abroad and saw a great opportunity to start a whole new industry, that would revolutionise the country's economy.
In 1997 an Indian businessman returned home from working abroad and saw a great opportunity to start a whole new industry, that would revolutionise the country's economy. Pramod Bhasin tells Witness how he set up India's first call centre in spite of the technical difficulties he encountered.
(Photo: Pramod Bhasin in one of the call centres he developed.)
Last on
Wed 14 Jan 201508:50GMT
BBC World Service Online
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- Wed 14 Jan 201508:50GMTBBC World Service Online
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