Collective Memory

In The Balance gets to grips with why businesses don't learn the lessons of the past, why for example banks do like JP Morgan make huge trading losses.

What's happened to the collective memory of organisations?

And once the mistakes are made - what about the blame game - should it be the boss or the underlings who take the rap when it all goes pearshaped?

Join Lesley Curwen and her guests, Bob Collymore, the chief executive of Safaricom, the African telecoms company; from Geneva, Thiierry Malleret, co-founder of the newsletter The Monthly Barometer; and from Boston in the USA, Professor Baskhar Chakravorti, senior associate Dean at the Fletcher School at Tufts University.