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Popular Questions
- Membership and names
- Getting Involved
- Writing Messages
- Rules and guidelines
- Moderation
- What is moderation?
- How do you moderate the message boards - what are the types of moderation?
- Is moderation done by humans or computers?
- What criteria do moderators use to make decisions - what are the reasons for failing a post?
- What happens to my post when it is sent to the moderation queue?
- Why hasn't my message appeared?
- Why has my discussion been closed?
- Why do some posts take longer in the queue than others?
- Why is my post removed when other similar posts remain?
- Why was my post removed without any explanation?
- Are posts more likely to be removed if a complaint is made several times?
- Why must we have moderation?
- Can I appeal against a moderation decision?
- How should I make my appeal?
- How does the appeal process work?
- Can I appeal against the banning, restriction or pre-moderation of my account?
- Can I make a general complaint about the standard of moderation on a service?
- What is the expedited complaints procedure?
- Online Safety and personal privacy
