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| » Video» Audio | |
| José Luis | Hello |
| Ana | Yes...José Luis Muñoz? |
| José Luis | Yes, speaking. |
| Ana | Hello. How are you? It's Ana Botana from Contrapunto. |
| José Luis | Ah! Ana! |
| Ana | Hi...How are you? |
| José Luis | Good morning. |
| Ana | Good morning. |
| Recepcionista | Seguros Nacionales, hello. |
| Alex Hayes | Can I speak to Mrs Muñoz, please? |
| Recepcionista | Who's calling? |
| Alex Hayes | Alex Heys of Heys and Partners.. |
| Recepcionista | Hold on please. I'm sorry. She's engaged at the moment. |
| Alex Hayes | OK, I'll ring her this afternoon. |
| Recepcionista | Mrs Muñoz won't be in the office this afternoon. Would you like to leave a message? |
| Alex Hayes | Yes please. Could you ask her to ring me about the meeting we have next week. |
