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José Luis Hello
Ana Yes...José Luis Muñoz?
José Luis Yes, speaking.
Ana Hello. How are you? It's Ana Botana from Contrapunto.
José Luis Ah! Ana!
Ana Hi...How are you?
José Luis Good morning.
Ana Good morning.

Recepcionista Seguros Nacionales, hello.
Alex Hayes Can I speak to Mrs Muñoz, please?
Recepcionista Who's calling?
Alex Hayes Alex Heys of Heys and Partners..
Recepcionista Hold on please. I'm sorry. She's engaged at the moment.
Alex Hayes OK, I'll ring her this afternoon.
Recepcionista Mrs Muñoz won't be in the office this afternoon. Would you like to leave a message?
Alex Hayes Yes please. Could you ask her to ring me about the meeting we have next week.
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