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28 October 2014
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Big it up in the business world: ask the Prof!

Professor John Wilson
Professor Wilson - he's very friendly and very brainy

Professor John Wilson is the Director of the Institute of International Business School at the University of Central Lancashire. Yep, big job title, big brain - he's definitely a man who knows his business onions. We've spoken very nicely to him and got him poised to answer your questions - send 'em into the Prof!

Can you give me advice especially about copyright law. I am considering a money raising scheme for a charity helping in Northern Namibia (where my daughter spent last summer as a medic). I want to offer to paint children's rooms (bedrooms and play rooms). I wonder what the laws are concerning copying pictures from children's books eg Disney characters and Beatrix Potter. Any advice would be welcome.

The Prof says: Please be very careful! Givent the recent furore about downloading CD's and DVD's from the internet, copyright holders have become much more prone to punish 'pirates'. If you start using trademarked characters from such large multinational companies as Disney, you run the risk of being prosecuted for illegally using their material. Even for charitable purposes! I realise that youa re doing this for all the right reasons, and good luck with the venture, but my advice is to make a case out to the copyright holders and ask them for free use of their intellectual property. It might be possible to gain free access to their material, especially for a good cause like this. But please consult them first, otherwise you do run some high risks. And don't think that you would be immune from prosecution in Northern Namibia, because their legal teams are searching all sorts of sources in order to protect their firm. If you went ahead with the idea, then received some international publicity for the venture, they would be almost bound to pick this up.

Sorry to be so negative, but you might run the risk of both being prosecuted and having to paint over the images you used. But, again, good luck with the scheme.


We have run a small hotel for 19 yrs and up until this year have had no problems but this year has been a disaster but not only us but most of Blackpool. Do you think that it will get better or is the country in a bit of depression? Thanks Kenny Mew

The Prof says: Firstly, I am sorry to hear about a slump in business. Having spent many childhood holidays in Blackpool, I know what a great place it is for unwinding and some genuine fun. I also continue to bring international visitors to Blackpool, just to show them what the place has to offer.

Clearly, the economy is not doing as well as it was a few years ago, although compared to many of our European competitors our unemployment is much lower and the macro-economy is robust. But this does not help Blackpool, which is suffering from what most of us hope is a temporary slump! From what I have observed, significant investments in infrastructure are required to bring the town up to modern standards, not least an improved rail and road transport system that obviates the usual hold-ups at the busiest times of the year. The retailing sector could also do with a substantial investment programme, Blackpool having lost out to Preston and Bolton over the last two decades. While United Utilities are doing their best with water quality, and substantial progress has been made over the last decade, this also goes hand-in-hand with the need for improved marketing. In other words, creating a healthier image for Blackpool that attracts families.

Blackpool still has an image as a fun place to go, but mostly for short stays (hen or stag parties) or day-trippers from neighbouring towns. What the hoteliers need are people who want to stay for longer spells, coming back to the image issue again. In this respect, I am not convinced that converting Blackpool into a gambling mecca is going to do anything positive for the image, even if (in the very long-term) this might bring in the gambling fraternity.

One of the strongest sayings in the strategy literature is 'stick to the knitting'. In other words, for a town like Blackpool it is essential to attract back the family trade by making the city a viable tourist spot for that kind of clientele. This doesn't mean stagnation; it means adapting and modernising what Blackpool has traditionally offered to the needs of the modern family. Admittedly, NW England is never going to compete with Spain or France for sun-hours, but the experience can be just as invigorating, as long as it is packaged effectively.

This puts the emphasis on policies devised locally, regionally and nationally, given that the council, County Council, regional development agency and national ministries all have a role to play in boosting the quality of service. While this does not neglect the need for hotels to continue to offer quality service, this can be the best in the world but customers will not come for a variety of other reasons.


It's often reported that China is the land of new business opportunities - what type of businesses are likely to do well over there?
The Prof says: The key to success in China is finding the right partner. It is compulsory in China that any foreign firm trying to sell in that massive market needs a local partner. Moreover, you will also have to build up connections with the local political machinery, given the highly regulated system that prevails. There are plenty of advisory bodies around that will help you out with this, so consult the DTI web site and look into the opportunities very carefully. They key is patience and endeavour.

If you've had a small business for a couple of years, you're still putting in loads of hours, but only just breaking even, should you give up now or is the hard bit over with?
The Prof says:
It's well-known that the vast majority of start-ups disappear within three years, often because the firm runs out of cash or the entrepeneur decides on an easier life. My view is that unless you exhaust all sources of advice, including Business Link, local universities and the RDA, then you should persist. The hardest years are always the first, so trawl widely for advice and resources and persevere.


So you've got a great business idea, but no cash, are you doomed from the start?
The Prof says: By no means. You can try a variety of avenues, including your local Business Link, for advice and even some pump-priming capital. UCLan also offer an incubation service for entrepreneurs like yourself, at the Harris Innovation Park. Don't despair; there's always somebody available to point you in the right direction.

Can you still make a fast buck on the internet?
The Prof says: After all the losses during the Dot.Com 'Bubble' of 1999-2000, many investors have 'cold feet' about the internet. However, now that Google and eBay have demonstrated the possibilities in e-commerce, and hard lessons have been learned, it is now possible to start activities that possess real commercial potential. At the same time, don't expect to make it rich quickly; expect to be in for the long haul.

How easy is it for a business based in Lancashire to go global - does it count against you being up North?
The Prof says: I don't think that this is necessarily a disadvantage, unless of course you want it to be. Why not trade on our impressive industrial heritage, the global reputations of our major cities (Manchester and Liverpool), and the musical and social traditions that have made us such a successful region. The Manchester Commonwealth Games and Liverpool's impending City of Culture are further indications of a vibrant region that has lots to offer. While our manufacturing industries have waned, the service sector has boomed over the last decade, bringing fresh jobs and enhanced living standards. The North West also has great trading links to all our main markets, both internally and internationally.

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